Irreplaceable samples go global with the support of Jag Express
The University of Nottingham is leading public research university in England. The institution’s alumni have been awarded a Nobel Prize, a Fields Medal and a Gabor Medal and Prize; the University of Nottingham is regarded as world-class.
The client’s incumbent suppliers had let them down in the past – a failed delivery means no viable material available for testing. A University researcher contacted Jag Express via an internal referral, requesting support with shipping samples of animal origin to The Netherlands.
Sector: Research
The challenge: Reliable, IATA-compliant, temperature-controlled packaging and shipping of frozen samples
Logistics solution: Dry ice temperature-controlled shipment with packaging and dedicated collection service
Ensuring irreplaceable samples are shipped internationally, in a timely and compliant manner, is no small feat. When the University of Nottingham contacted the Jag Express team for support on shipping samples of animal origin to The Netherlands, we jumped at the opportunity. As experts in hazardous goods and temperature controlled logistics for the scientific community, we know the unique detail required to ensure shipments like this are a success. We also understand the true cost of delivery failure.
We provided the client with two service options: 1) A customised packaging and dry ice European shipment service, paired with a dedicated collection service; or 2) Temperature-controlled shipping solution but with the client’s own packaging.
The client selected the comprehensive Jag Express solution to ensure operational requirements were met. We collaborated closely with the customer to ensure the end-to-end shipment process was seamless. This included facilitating discussions between the researcher and the importer to verify compliance requirements, in case of an import license being required. We also reviewed and optimised the client’s customs invoice to ensure smooth customs clearance.
This logistics partnership resulted in:
On-time shipment collection, with assistance from our team to package the goods into frozen temperature-controlled packaging. The package was carefully marked and labelled in compliance with IATA-regulations, ensuring readiness for same day dispatch.
The shipment cleared customs without delay – due our meticulous documentation, planning and compliance checks. We managed all of the details of complex international import and export requirements, down to subtle customs changes in rules and regulations.
The samples were successfully delivered to The Netherlands the next day, pre-11am. The client was delighted with the result; our professionalism, attention to detail and ability to overcome challenges associated with sensitive shipments all led to a successful project outcome.
Every Jag Express client receives a personalised service to suit their unique business. We can work with you to find the right solution to suit your needs, at a cost that you’re comfortable with.
If you are looking for a trusted partner who can act as an extension of your business, get in touch with our expert team today.
